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Still getting blue screen.

Asked by: 1681 views Hardware, resolved

With increasing frequency, I am getting the BSOD and the following error message:

Driver Irql Not Less Or Equal

I used CCleaner to clean-up the registry, but that didn’t help. What steps can I take?

1 Answers



  1. Solution Center on Dec 15, 2010

    You might try the simplest solutions first. You can make sure your RAM sticks are properly seated. It’s easy to do, but in this weather YOU MUST BE ABSOLUTELY CERTAIN that you discharge any static electrictiy from your body before tinkering. You should probably switch the memory cards, just to be sure. (I think you have two 256MB DIMM’s.)

    The next step would be to run “memtest” : http://www.memtest86.com/
    Burn it to a CD. Boot from the CD. See if it finds any irregularities…

    Lastly, I would try to use Dell’s Driver reset tool, accessible from Click Start- All Programs- Dell Accessories- Driver Reset Tool

    And also available here: http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R92578&SystemID=DIM_CEL_3000&servicetag=&os=WW1&osl=en&deviceid=9309&devlib=0&typecnt=0&vercnt=1&catid=-1&impid=-1&formatcnt=0&libid=25&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=120687

    1. Download the Driver Reset Tool to a directory on your hard drive. The file downloaded
    is a self-extracting executable.
    2. After package downloads, it should start automatically. If it does not, double click on it to run.
    3. The self extracting executible will ask you where to extract the files. Choose a location in your hard drive and click ok.
    4. After extracting files, installation should automatically start. If it does not, double click dreset.msi file in the folder where you saved the package files.
    5. Follow prompts to complete installation

    If you still have problems, I would remove your other drivers one-by-one and replace them from the manufacturer’s site or installation CD.


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