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Outlook Always Shows One Unread Message in Deleted Box

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Microsoft Office, resolved, Software

In Outlook, my Deleted Items folder always shows one unread item. But all of the messages have been read. Please help.

1 Answers

  1. Solution Center on Jul 14, 2016

    Hmmm… Some solutions on the Internet suggest selecting all messages in the problematic folder and choosing “mark all as read”. Since you have probably already tried that method, try this instead:

    1] In the “Search Current Mailbox (Ctrl+E)” box, type: read:no and hit Enter.
    2] When it shows “Find More on Server” link, click it. Then the unread email(s) should appear.

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