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The Process

Click on the “Submit a Problem” button, found in the navigation bar above.

Sign-in with your existing account, or create a new User Account and password.

Complete the Problem form.

Your issue will be evaluated and you will receive an email with further instructions. Each submission will be assigned one of the following statuses:

  • Submitted: New posts will be evaluated as quickly as possible.
  • Challenge Accepted: Your issue has been accepted and a price has been proposed via email.
  • Resolved: The matter has been resolved.

You will receive email messages informing you of any new developments in your case. The discussion thread for your issue will also be updated regularly. You may easily access your problem entries using the dashboard found on the right side of each page.